MY DATA SPEED HAS BEEN REDUCED. WHAT CAN I DO?
4G/4G LTE†
Check your area to see if it is serviced by 4G/4G LTE†. You may not have used your high speed data allotment.
CONNECT
Connect to Wi-Fi so your data will work at the speed of the Wi-Fi signal.
Your phone can still do your favorite tasks at reduced data speeds:
- Surf the web
- Send and receive emails
- Stream music and video
- Upload images
- Play games
- Use GPS
HOW CAN I RESTORE MY HIGH SPEED DATA? It’s simple! Just add a new plan.
TO ADD A NEW SERVICE PLAN
Select the ‘Add Now’ option while refilling your service.
IF YOU ALREADY HAVE PLANS IN YOUR RESERVE
Login to My Account and select ‘Manage Existing Plans’ in your Straight Talk Reserve™.
TO DOUBLE YOUR DATA
Switch to the $55 plan for 10GB of data at high speeds.
Important Information about selecting Add Now or adding a plan from your Straight Talk™:
Please be aware that by selecting Add Now or by adding a plan from your Reserve, your new plan will begin immediately and you will lose any remaining service from your current service plan.
*At 2G speeds, the functionality of some data applications such as streaming video or audio may be a ected. Please refer always to the latest Terms and Conditions of Service at Straighttalk.com.
†To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM. Actual availability, coverage and speed may vary. LTE is a trademark of ETSI.
TIPS FOR MANAGING DATA Here are four easy ways:
WIFI
Connect to Wi-Fi when it is available. Be aware of the risks of public Wi-Fi.
APPS
Use applications to monitor your data usage.
611-611
Text∆ USAGE to 611-611 and get your estimated data usage.
MY ACCOUNT APP
Download the Straight Talk My Account app to check your data balance.
