We’re excited to announce that Straight Talk is now part of the Verizon family!

To make sure you’re getting the most out of your Straight Talk service, you’re entitled to a FREE SIM card replacement that will allow you to start using the Verizon network.

Plus, to celebrate your transition to the Verizon network, we’re offering you one month FREE of your current service plan*!

*Free service plan will be automatically applied in reserve after your new SIM card is activated.

Offer valid until ##EXPIRATION_DATE##.

Follow these simple steps to get your free SIM card:

Or, contact us at ##UDF3## for assistance.

What is a SIM card?

Your Subscriber Identity Module (SIM) card is a portable memory chip that stores your unique user ID and service details while connecting you to the network.

HOW TO ACTIVATE YOUR SIM CARD

Take your pick from one of the options below to get started:

TEXT^∆ ONESTEP TO 611611

CALL ##UDF3##

HOW TO REPLACE YOUR SIM CARD

Once you’ve activated your SIM card, watch this helpful video on how to install it.

Frequently Asked Questions

What will happen with my voicemail?

Upon activating your new SIM card, you’ll need to reset your voicemail. Unfortunately, this process will cause all existing messages to be lost.

If you’d like to keep any of your existing messages, you will need to save them to your phone or use a 3rd party service before activating your SIM card. Not all phone models allow you to save messages directly to your phone. Please check your user manual to see if this option is available to you.

What will happen to my Plan and benefits after I upgrade my SIM card?

You get to keep them! Your Plan and benefits will be transferred and your Service End Date won’t change once your upgrade is complete.

Will the new SIM card work with my phone?

Absolutely! When you request your FREE SIM card, you’ll receive a new SIM card that is compatible with your current phone.

Why should I update my SIM card?

It is important that you update your SIM card in order to maintain a reliable connection within the Verizon network.

Important Details:

Offer only applicable for a single use per customer.

Activating your new SIM card will automatically transfer your phone number and remaining benefits.

Your current Straight Talk Service Plan will remain available for use on VoLTE-ready phones at least until Nov. 23, 2024.

Upon activating your new SIM card, you’ll need to reset your voicemail – old messages will also be lost.

After your current SIM card is deactivated, it cannot be reactivated.

When upgrading to a new network, your coverage may be affected.